Quality Systems
Internal Auditing & Quality Management Systems
Train competent internal auditors who find problems before the certification body does.
Course overview
An internal audit programme is only useful if the auditors are competent and independent. Most audit failures we see come from weak evidence and vague non-conformity statements.
We build practical auditing skill through simulated audits on your own documentation and processes.
What participants will be able to do
- Plan a risk-based annual internal audit programme
- Gather objective evidence through sampling, interviews and observation
- Write clear, defensible non-conformities against clause requirements
- Drive root cause analysis and verify corrective action
- Report to management review with meaningful data
Course modules
Audit principles
- • Competence
- • Independence
- • Risk-based planning
- • Checklists
Conducting audits
- • Opening meeting
- • Evidence
- • Interview technique
- • Closing meeting
Follow-up
- • Root cause tools
- • Corrective action
- • Verification
- • Management review
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