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Quality Systems

Internal Auditing & Quality Management Systems

Train competent internal auditors who find problems before the certification body does.

2–3 days Intermediate to Advanced Internal auditors, QA managers, group QMS administrators

Course overview

An internal audit programme is only useful if the auditors are competent and independent. Most audit failures we see come from weak evidence and vague non-conformity statements.

We build practical auditing skill through simulated audits on your own documentation and processes.

What participants will be able to do

  • Plan a risk-based annual internal audit programme
  • Gather objective evidence through sampling, interviews and observation
  • Write clear, defensible non-conformities against clause requirements
  • Drive root cause analysis and verify corrective action
  • Report to management review with meaningful data

Course modules

Audit principles

  • Competence
  • Independence
  • Risk-based planning
  • Checklists

Conducting audits

  • Opening meeting
  • Evidence
  • Interview technique
  • Closing meeting

Follow-up

  • Root cause tools
  • Corrective action
  • Verification
  • Management review